Privacy Policy

Last updated: October 15, 2026

Your privacy matters to us. This policy is written in plain language so you can quickly understand how your information is handled.

1. Who we are

This website, solutionist.work, is operated by Solutionist Labs LLC (“The Solutionist,” “we,” “us” or “our”). This Privacy Policy explains what personal information we collect when you visit our site, contact us, book a consultation or create an account, and how we use and protect it.

2. Information we collect

Information you give us

• Contact form: your name, business name, email address, the service you’re interested in, and your message.
• Consultation bookings: your name, email address, phone number, the date and time you select, and any notes you add.
• Accounts: if you register, your username, email address and password (stored in encrypted form) and any profile details you choose to add.
• Communications: anything you send us by text message or email.

Information collected automatically

• Technical data: IP address, browser type, device information, pages viewed and the date and time of your visit, recorded in server logs and by our security tools.
• Cookies: small files described in section 4.

3. How we use your information

• To respond to your questions and requests.
• To schedule, confirm and manage consultations.
• To provide the services you engage us for.
• To create and maintain your account.
• To protect our site against spam, fraud and security threats.
• To improve our website and services.
• To comply with legal obligations.

We do not sell your personal information, and we do not use it for targeted cross-site advertising.

4. Cookies and similar technologies

We use cookies that are necessary for the site to work, such as cookies that keep you signed in, remember your preferences and help secure the site. Our contact form uses Google reCAPTCHA to tell people from bots; reCAPTCHA collects hardware and software information and sends it to Google for analysis. Its use is subject to the Google Privacy Policy and Terms of Service.

You can block or delete cookies in your browser settings. Some parts of the site, such as signing in, may not work without them.

5. How we share information

We share personal information only as needed to run our business:

• Service providers who help us operate, such as our website host, email delivery services and Google reCAPTCHA. They may use your information only to provide services to us.
• Legal reasons, when required by law, or to protect our rights, our clients or the public.
• Business transfers, if our business is reorganized, merged or sold.
• With your consent, for any other purpose you agree to.

6. How long we keep information

We keep personal information only as long as needed for the purposes above, including to provide services, keep business records and meet legal, tax and accounting requirements. When it is no longer needed, we delete or anonymize it.

7. Security

We use reasonable safeguards to protect your information, including encrypted connections (HTTPS), security monitoring and access controls. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

8. Your choices and rights

You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you messages. Depending on where you live, you may have additional rights under state privacy laws. To make a request, email help@solutionist.work. We may need to verify your identity before acting, and we will not treat you differently for exercising your rights.

9. Children’s privacy

Our site and services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.

10. Links to other sites

Our site may link to websites we don’t control. We are not responsible for their content or privacy practices, so please review their policies.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date above. Significant changes will be highlighted on this page.

12. Contact us

Questions about this policy or your information? Contact Solutionist Labs LLC at help@solutionist.work or by text at 754-757-0723.